To track your package you will need a tracking number provided
to you in an e-mail sent to you from our customer service. Your
email will contain the
tracking number and the carrier, as well as the service used
to deliver the package. If you've received a shipping confirmation
email but no real information is being displayed or it appears
to be invalid, please wait a few hours the carriers system to
update.
Please view the appropriate carrier for information
on how to track your package.
UPS
Package Tracking:
Phone: 1-800-742-5877
U.S. Postal Service
Priority Mail Package Tracking: Click
Here
There are 2 ways to request your tracking number:
- Using the Live Customer Service Chat located at the top
of the page (Monday-Friday 9-5 EST)
- Fill out the form below. Please allow 1 business for our
reply.
When requesting tracking number please have the following
information:
- Full Name of person who ordered (i.e. Joe T. Smith)
- Order Number (i.e. JS2345741254)
- Item number(s)
- Date ordered
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